Extending Flexible Tickets
To make it easier and safer for you to plan your trip, we are extending the full flexibility on tickets bought from today and until 01.03.2021
All passengers who make a new booking in the period 01.10.2020 to 01.03.2021 and buy ordinary car packages or transport journey with departure before 31.12.2021 can move the travel date free of charge up to 72 hours before departure to a later departure before 31.12.2021. If the journey changes to a more expensive departure, the difference must be paid. If the trip is changed to a cheaper departure, the intermediate fee will not be refunded. Cancellation is also possible up to 72 hours before departure. We then send out a non-refundable voucher that can be used as payment / partial payment of future travel. The voucher is valid for 12 months from the time it is issued.
For orders after 01.03.2021, normal travel conditions apply.
Am I allowed to travel?
The Norwegian authorities advise against what they call unnecessary travel activity with the aim of limiting the spread of COVID-19. In Fjord Line safety comes first, we are pleased and welcome the advice from the Norwegian authorities.
Nevertheless, situations may arise where you need to travel. In such case, it is important that you take responsibility to avoid the spread of COVID-19.
The rules are clear and simple:
- keep your distance
- wash your hands often and thoroughly
- sneeze or cough into your elbow
- always pay attention to symptoms of COVID-19.
It is very important to follow these rules, no matter where you are.
Status in different regions
We at Fjord Line would like to encourage you always to check the “color status” of the destination in advance of your travel. It is important to familiarize yourself with the regulations, rules and limitations of the respective authorities.
Safe travel with Fjord Line
In Fjord Line, the safety of the guests comes first. This also applies to safety regarding the spread of COVID-19. We have implemented a number of safety measures in accordance with the requirements of the health authorities to avoid the spread of COVID-19. That is, ensuring the possibility of keeping a safe distance on board, sufficient number of clearly marked sanitizing stations for hand hygiene, face masks, possibility for passengers to purchase face masks at the reception on board, plastic gloves when necessary and adapted times for serving alcohol.
These measures are constantly changing. Please read more on our page Travel safely with Fjord Line.