Easier and safer travel Tickets with full flexibility
Permitted travel destinations are constantly changing. Countries and regions can suddenly change "color status". Therefore, planning a trip can create challenges.
Our cheapest choice
To make it easier and safer for you to plan your trip, we are extending the full flexibility on tickets bought from today and until 28.02.2022.
All passengers who make a new booking in the period 01.10.2020 to 28.02.2022 and buy ordinary car packages or transport journey with departure before 30.09.2022 can move the travel date free of charge up to 72 hours before departure to a later departure before 31.12.2022. If the journey changes to a more expensive departure, the difference must be paid. If the trip is changed to a cheaper departure, the intermediate fee will not be refunded. Cancellation is also possible up to 72 hours before departure. We then send out a non-refundable voucher that can be used as payment / partial payment of future travel. The voucher is valid for 12 months from the time it is issued.
For orders after28.02.2022, normal travel conditions apply.
– Book by 28.02.2022
– Change free of charge up to 72 hours prior departure.
– In the event of cancellation up to 72 hours prior departure, a voucher will be issued.
Our best choice
For additional protection, you can book a flex ticket for a small surcharge. You will receive a full refund if you cancel up to 14 days prior departure and you can also rebook the trip for FREE up to 24 hours prior departure.
– Full refund if cancelled up to 14 days before departure
– Rebook free of charge up to 24 hours before departure
Flexible package tours
If you have booked a trip with crossing and accommodation (package tour), you automatically receive particularly flexible conditions. In this case, as a traveller, you only have one tour operator and receive a full refund for the entire trip.
– Full refund up to 42 days before departure. Fee NOK 800, –
– Only one request for the total travel refund.
Am I allowed to travel?
The Norwegian authorities advise against what they call unnecessary travel activity with the aim of limiting the spread of COVID-19. In Fjord Line safety comes first, we are pleased and welcome the advice from the Norwegian authorities.
Nevertheless, situations may arise where you need to travel. In such case, it is important that you take responsibility to avoid the spread of COVID-19.
The rules are clear and simple:
- keep your distance
- wash your hands often and thoroughly
- sneeze or cough into your elbow
- always pay attention to symptoms of COVID-19.
It is very important to follow these rules, no matter where you are.
Status in different regions
We at Fjord Line would like to encourage you always to check the “color status” of the destination in advance of your travel. It is important to familiarize yourself with the regulations, rules and limitations of the respective authorities.
Safe travel with Fjord Line
In Fjord Line, the safety of the guests comes first. This also applies to safety regarding the spread of COVID-19. We have implemented a number of safety measures in accordance with the requirements of the health authorities to avoid the spread of COVID-19. That is, ensuring the possibility of keeping a safe distance on board, sufficient number of clearly marked sanitizing stations for hand hygiene, face masks, possibility for passengers to purchase face masks at the reception on board, plastic gloves when necessary and adapted times for serving alcohol.
These measures are constantly changing. Please read more on our page Travel safely with Fjord Line.